Why most ITSM SaaS is not fit for purpose

Companies should be looking for a purpose-built ITSM SaaS solution to unlock real cloud benefits Service organisations want to be able to move quickly, to be agile and to be efficient. When [...]

Switching fully to SaaS / subscription software

SaaS – why ease of ownership is just the start The start of 2017 saw us back in the office at Hup and reviewing a few of our annual subscription packages. After a recent product upgrade, I [...]